Terms & Conditions
Please review and understand the terms and conditions. If you agree, we look forward to receiving your items.
- We accept items that are gently loved and in great condition, free from any signs of wear & tear, damage or alterations.
- Our focus is on selling pieces that are high-quality/high-end/label brands.
- Please browse our collection to see what type of items we sell.
- To maximize the chances of selling, all items must be freshly laundered or cleaned before being brought in. If cleaning is needed, a $5 fee will be deducted from your payout.
- Our commission fee is a set rate: You will receive a set price of 60% of the sale price.
- DejaVu determines the price of each item based on our expertise in market trends and thorough research. We ensure competitive pricing by analysing current market values to benefit everyone involved.
- DejaVu reserves the right to decline any item, typically due to quality concerns. However, we recognize that some pieces are too unique not to share. If we come across an exceptional item with minor wear, we’ll include it in our “Well-loved Gems” section, pricing it appropriately.
- While we take every precaution to safeguard your items, we cannot be held responsible for any loss, theft, mishandling, or damage that may occur.
- Your items will be for sale in our store for a maximum of 6 weeks - 4 weeks at full price, followed by 1 to 2 weeks on sale - giving customers plenty of time to find and purchase them.
- DejaVu handpicks a curated selection of items for their website and social media platforms. This is determined at DejaVu’s discretion.
- Your earnings will be transferred to you via bank transfer at the end of the 6 week sales period.
- Clothing not accepted for sale or unsold by the end of the sales cycle will be available for pickup in-store. We’ll email you, and you will have 7 days to collect your items.
- If not collected or arrangements made, the items will be donated to charity.